Q: How does the process work?
A: Simply submit a Business Card order form, once we receive that from, you we will reply with cost, time frame, and how to pay. Once you pay, you will be put on the work list. We will then send you a proof of the cards so you can make changes and double check for any spelling errors. Once you're happy with the cards, we send them to print.
Q: How long does it take to receive a design proof.
A: Once you pay, you will receive a design proof in 1-4 days. Normally this is closer to 1-2 days, but we do allow more time for when we are much busier.
Q: How long does it take to print?
A: Your order will typically print 1-3 days after we send them to print, but as a general rule of thumb we say 1-5 days. For a Spot UV order it could take a 1-2 days more.
Q: Where will my cards be shipped from?
A: We print out of several locations in order to speed up the time it takes to get your order. We print out of CA, TX, OH, NJ, and FL. This means that most customers should get their print order within 1-3 days of being shipped.
Q: Can I split my order into 2 different cards? (Example 5,000 card order; 2,500 with a name, 2500 with another?)
A: No, you can not split an order up in anyway. Example, if you order 5,000 cards, its 5,000 of the agreed upon design. If you need 2,500 of one name and 2,500 of another name then you will need to order 2 sets of 2,500.
Q: I don't have a logo, can you design one for me?
A: Business Card order does not include a "Logo Design". What we will do is use simple text/shapes to make you a quick logo for the cards. If you want to be able to get a full blown logo you will need to order a logo design first.
Q: I have a company logo, can you use that to put on the cards?
A: Yes just email it over to us, the larger the format the better. If you have a highly complicated logo and you can not provide it in a high quality format we will have to recreate it, there could be a fee for that. Ideally, your logo file would need to be 700-900 pixels wide minimum and on a clean solid background if its a jpeg. If you have a .EPS/.AI/.PSD of your logo then you should be in good shape!
Q: The cards I received do not match the proof you sent me. The color is lighter/darker.
A: The proofs we send are dead on to what you will see as a final printed card. The problem in this case is normally the persons monitor. An old or incorrectly adjusted monitor will display the card proof incorrectly. To closely see what the card might look like, print it off on your color printer to notice any subtle color variations. We do not guarantee color matching. If you feel your card is WAY off color, contact us. Sometimes something could have gone wrong and we'll do our best to resolve that issue.
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