Q: How do I know what category my site is in?
A: Personal site is just that. A small personal site for yourself, weather you want a blog setup, a
small gallery of your personal photos, etc. A business site is a site for your business. Whether it
be a car wash or a custom shop. It will showcase your work, along with information about your company. E-Commerce means you are going to sell products and accept payment through your site. There are two forms of that.

Q: What is the difference between Paypal and Credit Card acceptance?
A: If you choose to just have a paypal cart, your customers will need to sign up for a free paypal
account in order to send you payments (if they are not already singed up as a member). Credit
card acceptance will allow anyone with a credit card to directly enter their card # onto your site to submit payment that way.

Q: What all do I need in order to accept credit cards, and how much more will that cost?
A: Merchant Account (roughly $20/mo plus a per transaction fee), SSL Certificate (generally $50-100/yearly), Shopping Cart software (Free-$300/yearly), Upgraded web hosting ($30-45/monthly)

Q: Are you going to keep the site updated once you finish it?
A: Yes, included in your website cost, are updates for 4 months after the site is put live on the web. After that, there will be a small monthly fee calculated by looking at the previous amount of updates
per month.

Q: I need to change some pictures or text on the site, what do I do?
A: Just send me that info in an email and we will usually get to it within 4-7 days unless it is an urgent change.

Q: Do you guys offer web hosting and domains?
A: No, but we will direct you toward the most reliable and affordable host, which we’ve found. www.dreamhost.com offers great customer service and is very affordable.

Q: So how do we get started?
A: Fill out the web order form, and I will reply with more information and a quote. We require full payment up front for all web work. After you have paid, we will place you in line. Wait time varies all the time with web sites, anywhere from 2-4 weeks is normal. Typically we start with showing you a proof of the site, then you can have us make changes to it. Once approved, we will begin compiling the site. Site will be uploaded to a ‘demo’ server for you to approve final function. Once everything is approved, I will upload the site to your server. From there your allowed updates for 4 months, after that time we will discuss costs for us to continue to maintain it for additional time.

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