Q: What all do I need in order to accept
credit cards, and how much more will that cost?
A: Merchant Account (roughly $20/mo plus a per transaction fee),
SSL Certificate (generally $50-100/yearly), Shopping Cart software
(Free-$300/yearly), Upgraded webhosting ($30-45/monthly)
Q: Are you going to keep the site updated
once you finish it?
A: Yes, included in your website cost, are updates for 4 months
after the site is put live on the web. After that, there will
be a small monthly fee calculated by looking at the previous amount
of updates
per month.
Q: I need to change some pictures or
text on the site, what do I do?
A: Just send me that info in an email and we will usually get
to it within 4-7 days unless it is an urgent change.
Q: Do you guys offer webhosting and domains?
A: No, but we will direct you toward the most reliable and affordable
host, which we’ve found. www.dreamhost.com offers great
customer service and is very affordable—most sites will
need to sign up for the $9.99/mo plan.
Q: So how do we get started?
A: Fill out the web order form, and I will reply with more information
and a quote. We require full payment up front for all web work.
After you have paid, we will place you in line. Wait time varries
all the time with web sites, anywhere from 2-4 weeks is normal.
Typically we start with showing you a proof of the site, then
you can have us make changes to it. Once approved, we will begin
compiling the site. Site will be uploaded to a ‘demo’
server for you to approve final function. Once everything is approved,
I will upload the site to your server. From there your allowed
updates for 4 months, after that time we will discuss costs for
us to continue to maintain it for additional time.
Q: I am having a Web Site done by Graphic
Disorder, and its taking longer than I was originally quoted?
A: We quote out a time frame based on the customer presenting
us with all information for the web site pervious to starting
the web site. If a customer is being slow about getting us information
then this will directly effect how fast we can finish your site.
If we have to deal with your web host or some past web designer
or similar taking to much time then this will also effect the
progress of your web site.
Q: What can I do as a customer to make
sure my site is finished as fast as possible?
A: Provide us with all images, ftp information, user names/passwords
to your web host for installing forums/databases/ect, information
to go on the site including contact info/addresses/phone numbers/product
info/descriptions/ect. We can not read minds and we may not always
know everything about your particular product so the more info
you give us the better.